One source of truth
Getting what your business knows out of people's heads and into one place a system, or a new hire, can work from. Your scoping criteria, your specification rules, your vendor reasoning, the decisions nobody has written down.
This is the unglamorous half, and it is the half that decides whether anything after it holds. A firm that does this and then never adds AI has still made itself materially better.
The Audit ends in a written schedule: the hours a week we can recover, itemized by task, with the mechanism that removes each one.
If we cannot name at least eight hours a week to automate out of the business's work week, you do not pay for the Audit and we do not propose a build.